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Stuck? We've got you.

Email us any time — we reply within 1 business day (Mon–Fri, IST).

Email support

For every plan, including free. We reply within 1 business day (Mon–Fri, IST).

support@postbuffer.in →

Billing & refunds

Plan changes, invoices and the 14-day refund window.

Pricing & refunds →

Account & data

How to export or delete your account and data.

Data deletion →

Send us a message.

This opens your email app with everything filled in, addressed to support@postbuffer.in.

Common questions

You describe your brand once — name, what you do, your industry and the tone you want — and PostBuffer saves it as a brand profile that every caption follows. Learning your voice from your past posts and website is coming soon.

PostBuffer suggests a posting time for each network when you schedule, so drafts land in a good window instead of whenever you happened to finish writing.

You can publish to Instagram (Business), LinkedIn (Profiles and Pages), X (Twitter), Facebook Pages, YouTube, Pinterest and Reddit. Threads and Telegram are coming soon.

Yes. The free plan lets you connect accounts and schedule a limited number of posts each month, with no card needed. AI captions and the higher limits are on paid plans — see Pricing for exactly what each plan includes.

You can connect several accounts today, depending on your plan. Dedicated client workspaces, approval links and PDF reports for agencies are coming soon.

No. Plans are month-to-month through Razorpay — INR in India, USD elsewhere — and you can switch or cancel any time from Billing in your dashboard. Paid plans come with a 14-day refund window.